Frequently Asked Questions

Using Glucocil

How should I start taking Glucocil?

For the first 3 days, take 1 softgel with lunch and 1 softgel with dinner. After 3 days, take 2 softgels with lunch and 2 softgels with dinner. If you forget to take Glucocil with a meal, feel free to take it after that meal.

The instructions say to take Glucocil with lunch and dinner, but can I take it with breakfast?

Yes. Take Glucocil with your two largest meals of the day, and if breakfast is one of those two, that’s OK.

Would I benefit from taking more than the recommended amount?

Perhaps. Depending on your individual situation, taking more than the recommended daily amount may help you reach your blood sugar goals. Of course, you should first consult your physician.

When should I test my post-meal blood sugar level?

One of the most important times to test your blood sugar level comes 30-45 minutes after you eat. This 30 to 45 minute “window” is when your body is digesting many of the carbohydrates and sugars from the foods you’ve eaten. Testing your blood sugar during this time will often show a significant “spike”–or higher elevation–than other time points such as two hours after meal.

Is it safe to take 3 times a day?

Yes. Glucocil can be taken 3 times a day, with each meal.

Occasionally I like to treat myself to some carbohydrates like bread or pastas. If I take some Glucocil prior to eating them, will it help?

Yes. Taking Glucocil before a carbohydrate treat will help reduce the blood sugar elevation after.

Since taking Glucocil, I feel less hungry and more energetic. Is this expected?

Yes. The ingredients in Glucocil promote normal blood sugar levels, helping you feel less hungry and more energetic.

If Glucocil makes me less hungry, should I skip meals?

No. We suggest eating three smaller meals, along with healthy snacks between those meals.

Should I take Glucocil every day?

Yes. The nutritional support from Glucocil diminishes if you take less than the recommended daily amount, because the ingredients cannot be stored by your body. And unlike a drug, a natural supplement requires time to do its work: Glucocil will immediately begin helping manage your blood sugar levels, but allow your intestines, liver, and cells the time to put this increased support to full use.

Is it important to exercise and watch what I eat while taking Glucocil?

Physicians typically recommend moderating what you eat and moving your body more, and Glucocil can help you stick with your diet and exercise program.

Other members of my family are concerned about their blood sugar. Should I suggest they take Glucocil?

Glucocil can be used by people who are overweight and concerned about their blood sugar. Of course, they should first consult a physician.

Who should not take Glucocil?

Glucocil is not recommended for those who are under 18, pregnant, or nursing. Please, talk with your doctor before using Glucocil.

Can I take Glucocil even if I don’t have immediate blood sugar concerns?

Yes. Glucocil can also help people who are overweight or who feel they could have blood sugar issues in the future (based on their current health or their family history). And Glucocil can help reduce post-meal blood sugar fluctuations due to other health conditions.

Glucocil Ingredients, Quality, and Safety

Is Glucocil free of dairy, egg, starch, yeast, barley, rye, wheat, or other gluten?

Yes.

Is Glucocil free of artificial flavors, preservatives, colors, sodium, stimulants, and sugar?

Yes.

Have the ingredients in Glucocil been studied?

Yes. The ingredients in Glucocil are supported by 144 studies: 23 on mulberry leaf, 13 on alpha lipoic acid, 6 on banaba leaf, 24 on berberine, 14 on chromium, 8 on cinnamon bark powder, 13 on fish oil, 6 on gymnema sylvestre, 6 on insulina (Cissus sicyoides), 8 on veld grape (Cissus quadrangularis), 8 on vitamins B1 / B6 / B12, and 15 on vitamin D..

Is Glucocil FDA approved?

No. Because it’s not a drug, Glucocil is regulated by the FDA as a dietary supplement.

Does Glucocil require a prescription?

No.

Does Glucocil have any side effects?

One of the 3 ways that Glucocil promotes normal blood sugar levels is by reducing the absorption of carbohydrates in food. Unabsorbed carbohydrates (especially if one eats too many of them), can give some minor discomfort (bloating, gas constipation, loose stools) before being expelled from the body. However, the majority of people don’t experience discomfort, especially if they’re watching their carbohydrate consumption. People who have discomfort but stick with Glucocil for a couple of weeks find that it usually goes away. And as with any natural supplement, if you experience heartburn or acid reflux, rather than take Glucocil before or during your meals, you might try taking Glucocil right after your meals.

Is Glucocil addictive?

No.

Is Glucocil high quality?

Yes. Glucocil is manufactured in a Good Manufacturing Practices (GMP) facility audited and registered in compliance with NSF/ANSI Standard 173-2008, Dietary Supplements, Section 8. These requirements are consistent with the published GMP regulation for dietary supplements as defined in 21 CFR § 111, which was published by the FDA in May 2007.

Is there a patent on Glucocil?

The USPTO (United States Patent & Trademark Office) has accepted Glucocil’s patent application #20070009615.

Where is Glucocil made?

Glucocil is made in the U.S.A.

Is Glucocil easily absorbed?

Yes. Glucocil meets all disintegration standards and is designed to be efficiently absorbed.

How should I store Glucocil?

Glucocil should be stored in a cool, dry place.

Can I take extra chromium picolinate along with Glucocil?

There are 200 mcg of chromium in each serving of Glucocil, and two servings provide a total of 400 mcg. If you want to take more (up to 1 mg total per day), that’s OK.

Ordering

How do I place an order?

From any page on Glucocil.com, click on the orange order button.

How can I have Glucocil delivered to me overnight?

For overnight delivery of Glucocil, we suggest ordering Glucocil at GNC.com or Amazon.com.

What credit and debit cards does Neuliven Health accept?

We accept the following payment methods: Visa, MasterCard, American Express, Discover. For your added convenience, we also accept PayPal (except for Autoship orders).

Does Neuliven Health accept checks or money orders?

We can’t accept checks or money orders for Glucocil samples or Autoship orders.

Is my order secure?

All orders through Glucocil.com are secured by DigiCert, the leading Internet security provider, with an SSL 256-bit encrypted order form.

How can I be sure my order has been received and shipped?

Once you click “submit order” on the final shopping cart page, an “Order Confirmation Email” will be sent to the email address that you provide on the shopping cart page. Once we have shipped your order, an “Order Shipment Email” will be sent.

If I choose Autoship, can I change, delay, or cancel my order at any time?

Yes.

When will my package arrive?

Your package will arrive within 3-5 business days via United States Postal Service Priority Mail.

What if the product arrives damaged?

Any of our products that are damaged during shipping will be replaced at no charge within 30 days of the order date. Save the package and all contents, and for fastest service call Neuliven Health Customer Service toll-free 1-888-406-7101, Monday – Friday, 9 am – 5 pm Pacific Time.

Does Neuliven Health accept international orders?

For shipments outside the United States, please email customerservice@neulivenhealth.com.

What do I do if there is a shipping or delivery error?

Should you experience any problems with your order, please contact Neuliven Health Customer Service within 30 days of purchase, so that we may correct it in a timely manner.

Can I return the product?

Every supply of Glucocil comes with our 30-day Money Back Guarantee. If Glucocil does not meet your expectations, you can return it within 30 days of the order date for a full refund of the product price. To be considered for reimbursement, purchased products may be opened or unopened and must be in the original packaging. To return Glucocil, you must first call us at 1-888-406-7101, and you will be given a Return Merchandise Authorization (RMA) number. To receive your refund, you must postmark your return within 30 days of the order date. Be sure to clearly write the return merchandise authorization (RMA) number on the outside of the box. Our shipping department is NOT allowed to accept any packages without an RMA number. After the shipping department receives your return, it generally takes your bank 3-5 business days or less to process your refund.

Other Information

What are the details of the 30-day Money Back Guarantee?

Every supply of Glucocil comes with our 30-day Money Back Guarantee. If Glucocil does not meet your expectations, you can return it within 30 days of the order date for a full refund of the product price. To be considered for reimbursement, purchased products may be opened or unopened and must be in the original packaging. To return Glucocil, you must first call us at 1-888-406-7101, and you will be given a Return Merchandise Authorization (RMA) number. To receive your refund, you must postmark your return within 30 days of the order date. Be sure to clearly write the return merchandise authorization (RMA) number on the outside of the box. Our shipping department is NOT allowed to accept any packages without an RMA number. After the shipping department receives your return, it generally takes 3-5 business days or less to process your refund. Once a return is processed, it can take up to one billing cycle for this return to be posted to your account, depending on your financial institution.

How can I reach Neuliven Health Customer Service?

For fastest response, please call Neuliven Health Customer Service toll-free 1-888-406-7101, Monday – Friday, 9 am – 5 pm Pacific Time. Or, email customerservice@neulivenhealth.com.

Does Neuliven Health formulate other products besides Glucocil?

No. Unlike most companies who formulate products for several health concerns, Neuliven Health is strictly focused on blood sugar management. Because of this glucose control specialty, we are able to produce the most researched and effective formula.

Can I get reimbursed for Glucocil?

You may qualify for reimbursement if you have a Flexible Spending Account (FSA) and your healthcare practitioner provides a written directive for Glucocil. With your order, Neuliven Health provides a receipt, which should be submitted along with an FSA claim form. Check with your FSA Administrator or Human Resources department.

I’m a healthcare practitioner, and I would like more information about Glucocil. Whom should I contact?

We welcome your inquiry. Please email medicalaffairs@neulivenhealth.com

Whom do I contact about wholesale or retail distribution of Glucocil?

Please email our distribution program manager at distribution@neulivenhealth.com

Who is your media contact?

Please email our media contact at media@neulivenhealth.com

Whom do I contact about becoming a Glucocil affiliate?

Please email our affiliate program manager at affiliates@neulivenhealth.com